// Automate Lead Follow-Up
You don't lose leads because your product is wrong. You lose them to follow-up that's too slow, too patchy, or never happens. Automated lead follow-up fixes all three: instant response, a consistent sequence, and follow-up that runs until they convert or opt out.
The problem
The data is consistent: lead conversion probability drops dramatically after the first 5 minutes. By the time your team follows up - usually hours later - the lead has moved on. They called a competitor who answered. They booked elsewhere. They forgot they enquired.
Manual follow-up also depends on your team having capacity, remembering to do it, and doing it consistently across every lead regardless of when it came in. Automation removes all three dependencies.
How fast does your team currently respond to new leads?
Free audit. We show you what instant follow-up looks like.
Every place a lead can enter your business: website form, phone call, ad click, WhatsApp message, referral. Each source needs its own trigger into your automation system.
Within seconds of a lead coming in, an automated message goes out via the channel they used - SMS, WhatsApp, email, or a callback. This message acknowledges their enquiry and asks the first qualification question.
A multi-step sequence that gathers key information - what they need, when, their budget range - through conversational messages. Branches based on their responses so hot leads get routed immediately and cold leads enter nurture.
A lead that qualifies gets an immediate action - a booking link, a calendar invite, or a task for your team. They do not wait. They do not fall into a queue.
Leads who do not respond immediately or do not qualify yet enter a nurture sequence. Multi-touch, multi-channel, running over days and weeks. Stops automatically when they convert.
Leads who went cold after initial contact enter a reactivation campaign. A fresh angle, a new offer, a different channel. Built for Goodfellas AC: 4,000+ dormant contacts through a 26-hour SMS-to-call-to-email sequence.
HVAC / US
Missed call triggers immediate text-back within seconds. Form fill triggers a 5-system booking chain completing in under 10 seconds. 4,000+ dormant contacts through a 26-hour reactivation sequence across SMS, voice, and email.
Healthcare / US
Every new patient inquiry gets an immediate WhatsApp response. AI qualification sequence runs automatically. Lead response time cut from hours to under 3 minutes. Multi-channel drip from first touch to booked appointment.
Set up a missed call text-back and a form-submission SMS trigger in GHL. These two automations alone recover a significant percentage of leads that would otherwise go cold.
Pricing depends on the scope of your system. After a free audit we give you a clear quote, fixed-price or hourly, whichever fits. Book the audit for a number tailored to you.
Match the channel the lead used to contact you. Phone call - SMS. Form fill - email + SMS. WhatsApp message - WhatsApp response. The closer the match, the higher the open and response rate.
Until they convert or opt out. Most conversions happen in the first 48 hours. But 20 to 30% of leads convert weeks or months later if the nurture sequence keeps running.
// Free Audit
Book the audit. Thirty minutes. Free.