Built with your stack
// AI Customer Service Agent
An AI customer service agent that handles 70 to 80% of inbound queries on its own - order status, FAQs, booking changes, troubleshooting - and hands the hard cases to your team with full context. No hold times. No after-hours gaps.
Built with your stack
// Try these
Real customer-service workflows this agent runs end to end. Pick one - we build it into your channels.
Answer “where’s my order?” over WhatsApp with a live tracking update, 24/7, with no agent involved.
Resolve simple tickets automatically and escalate the hard ones to a human in Slack with full context.
Handle booking changes and cancellations over chat and SMS without a human touching the calendar.
Qualify inbound inquiries on fit, budget, and timeline, then route the hot ones straight to sales.
Send a review request and satisfaction survey automatically after every resolved case.
Answer FAQs across WhatsApp, Telegram, and web chat from one knowledge base - same answer everywhere.
Status checks, confirmations, modifications, and cancellations handled automatically. Customer gets an instant answer without waiting for a human.
Product questions, service details, hours, pricing, and policy information answered accurately from your knowledge base.
Straightforward issues resolved by the agent. Complex complaints or sensitive cases identified and routed to the right human with full conversation context.
Inbound inquiries from potential customers qualified by the agent - service fit, budget, timeline - before routing to your sales team.
Review requests, satisfaction surveys, and upsell offers sent automatically after service completion.
Healthcare / US
WhatsApp AI agent handling all patient inquiries for a Miami optometry practice. Qualification, FAQ, booking, and nurture - patients move from first message to booked appointment without human involvement. Response under 3 minutes, 24/7.
Entertainment / UK
AI customer service agent recommending EDM events based on user preferences. Scrapes 4 platforms, uses vector embeddings for similarity, and recommends personalised events via chat - fully autonomous.
Want an AI customer service agent built for your business?
Book the audit. We scope in 30 minutes.
WhatsApp, SMS, web chat, email, and Telegram. We build on whichever channels your customers already use.
We build the knowledge base from your existing documentation - website, FAQs, product guides, and policy documents.
Yes. Built for METCARE in French and English. We build multilingual agents for businesses with diverse customer bases.
Pricing depends on the scope of your system. After a free audit we give you a clear quote, fixed-price or hourly, whichever fits. Book the audit for a number tailored to you.
// Free Audit
Book the audit. Free.