// GHL Review Automation
GoHighLevel review automation asks every satisfied customer at the right moment - after every completed job or appointment, on the channel they already use.
Built with your stack
Ask at the right moment. Route the unhappy ones away from your public profile.
Job complete, appointment finished, or payment received - the trigger fires automatically. No manual step required. Every customer gets asked, every time.
Review request sent at the moment of peak satisfaction - immediately after a positive interaction. Not days later when the experience has faded.
SMS, email, or WhatsApp - whichever channel the customer uses. The message is personal and conversational, not obviously automated.
Customer indicates a poor experience - review request is suppressed and a complaint resolution workflow triggers instead. Negative reviews reduced before they happen.
Review requests link directly to your Google Business profile, Facebook page, or industry-specific review platform. One tap for the customer.
New reviews monitored automatically. Team alerted on negative reviews for immediate response. Positive reviews celebrated internally.
HVAC / US
Job completion in ServiceTitan triggers an automated review request via GHL. Sent via SMS at the right time. Negative experience routing built in. Part of the 6-system automation platform driving Goodfellas growth.
Home services / UK
Post-job review request automation for UK cleaning business clients. Integrated into GHL snapshot with 11 workflows. Deployed across multiple sub-accounts.
Want to automate your review collection in GHL?
Book the audit. We set it up in days.
Not if built correctly. We write review request messages that are conversational and warm - they do not read like automated marketing.
Yes. The review request link goes directly to your Google Business Profile review page. One tap for the customer.
Pricing depends on the scope of your system. After a free audit we give you a clear quote, fixed-price or hourly, whichever fits. Book the audit for a number tailored to you.
It depends on scope. We give you a clear timeline in your free audit before any work starts.
Yes. Each location gets its own review link and routing. We configure per location on the audit call.
// Free Audit
Book the audit. Thirty minutes. We scope your GHL review automation for free.