Built with your stack
// Healthcare Customer Service
AI customer service automation for healthcare that handles hours, insurance, refills, and post-care questions 24/7 - so your front desk stops answering the same question for the hundredth time.
Built with your stack
The opportunity
The majority of inbound patient communication does not require clinical judgment. Practice hours, directions, insurance acceptance, appointment status, referral requirements, cost estimates, post-visit instructions - all of this is information that an AI can retrieve and communicate accurately.
We build healthcare customer service bots trained on your practice-specific information so patients get accurate, on-brand responses without waiting for a human.
Want to see how much of your patient communication can be automated?
Free audit. We map it in 30 minutes.
AI trained on your practice information - hours, location, services, insurance, pricing, post-care instructions. Answers patient questions instantly via WhatsApp, web chat, or SMS.
AI identifies whether an inquiry is clinical or administrative. Clinical queries route immediately to your team. Administrative queries handled in full by the AI.
Common insurance questions - accepted plans, coverage verification prompts, billing inquiry routing - handled automatically. Reduces inbound calls to your billing team.
Follow-up care instructions, medication reminders, review requests, and satisfaction surveys sent automatically after every appointment. No manual outreach required.
Patient communications in multiple languages. Built for METCARE (France): bilingual French and English patient communication across the full patient journey.
Want to reduce your patient inquiry volume?
Book the audit. We show you what AI handles.
Healthcare / France
Full patient communication automation for a French medical aesthetics platform. WhatsApp and email sequences in French and English, post-payment onboarding, and patient journey automation from first inquiry to post-treatment follow-up.
Healthcare / US
AI customer service pipeline handling all patient inquiries via WhatsApp. Qualification, FAQ handling, appointment booking, and multi-channel nurture - patients move from first message to booked appointment without human involvement.
Ready to automate patient customer service in your practice?
Book the audit. Free. Thirty minutes.
Hours, directions, insurance acceptance, appointment status, service information, post-care instructions, referral processes, and billing inquiries. Clinical questions route to your team.
We build the knowledge base from your existing documentation - website, patient guides, FAQ documents. We scope this on the audit call.
Yes. WhatsApp, SMS, web chat, and email. Single knowledge base deployed across all channels.
Pricing depends on the scope of your system. After a free audit we give you a clear quote, fixed-price or hourly, whichever fits. Book the audit for a number tailored to you.
// Free Audit
Book the audit. Thirty minutes. Free.