A well-built AI customer service agent handles 70 to 80% of inbound queries: order status, FAQs, booking changes, and basic troubleshooting.
Complex cases route to your team with full context. No hold times.
Status checks, confirmations, and modifications handled automatically.
Status checks, confirmations, modifications, and cancellations handled automatically. Customer gets an instant answer without waiting for a human.
Product questions answered accurately from your knowledge base.
Product questions, service details, hours, pricing, and policy information answered accurately from your knowledge base.
Straightforward issues resolved; complex cases routed with full context.
Straightforward issues resolved by the agent. Complex complaints or sensitive cases identified and routed to the right human with full conversation context.
Inbound inquiries qualified before routing to sales.
Inbound inquiries from potential customers qualified by the agent: service fit, budget, timeline, before routing to your sales team.
Review requests and upsell offers sent automatically.
Review requests, satisfaction surveys, and upsell offers sent automatically after service completion.
Book the audit. We scope in 30 minutes.
WhatsApp AI agent handling all patient inquiries for a Miami optometry practice. Qualification, FAQ, booking, and nurture, patients move from first message to booked appointment without human involvement. Response under 3 minutes, 24/7.
AI customer service agent recommending EDM events based on user preferences. Scrapes 4 platforms, uses vector embeddings for similarity, and recommends personalised events via chat, fully autonomous.
Book the audit. Free.
No pitch decks. Usually back within 24 hours.