Most businesses get fewer reviews than they deserve because manual requests are inconsistent.
GHL review automation requests a review after every completed job, automatically.
Job complete, appointment finished, or payment received.
Job complete, appointment finished, or payment received, the trigger fires automatically. No manual step required. Every customer gets asked, every time.
Sent at the moment of peak satisfaction.
Review request sent at the moment of peak satisfaction, immediately after a positive interaction. Not days later when the experience has faded.
SMS, email, or WhatsApp, personal and conversational.
SMS, email, or WhatsApp, whichever channel the customer uses. The message is personal and conversational, not obviously automated.
Poor experience triggers resolution, not a review request.
Customer indicates a poor experience, review request is suppressed and a complaint resolution workflow triggers instead. Negative reviews reduced before they happen.
One tap to your Google Business profile.
Review requests link directly to your Google Business profile, Facebook page, or industry-specific review platform. One tap for the customer.
New reviews monitored. Team alerted on negatives.
New reviews monitored automatically. Team alerted on negative reviews for immediate response. Positive reviews celebrated internally.
Job completion in ServiceTitan triggers an automated review request via GHL. Sent via SMS at the right time. Negative experience routing built in. Part of the 6-system automation platform driving Goodfellas growth.
Post-job review request automation for UK cleaning business clients. Integrated into GHL snapshot with 11 workflows. Deployed across multiple sub-accounts.
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