Insurance call volume is high and mostly repetitive: policy status, claims updates, coverage questions, and quote requests.
We build AI voice agents that reduce call centre load and improve client experience.
Book the audit. We scope voice AI in 30 minutes.
Coverage status, renewals, and documents, handled automatically.
Coverage status, renewal dates, premium information, and policy document requests all handled automatically. Common queries resolved without reaching a human agent.
First notice of loss captured and claim record created.
AI voice agent captures first notice of loss information: incident details, date, type of claim, and creates the claim record automatically. Client gets an immediate reference number.
Inbound quotes captured and complex cases routed.
Inbound quote requests handled by AI: relevant information captured, preliminary quote generated where possible, and complex cases routed to a licensed agent.
Outbound renewal and lapse prevention at scale.
Outbound AI calls for renewal follow-up, outstanding document requests, and lapse prevention campaigns. Scales without adding outbound calling staff.
Licensed judgment calls transferred with full context.
Calls requiring licensed agent judgment or emergency assistance identified immediately and transferred with full call context.
3 Retell AI voice agents across Follow-Up and NSF campaigns. Dynamic variable passing, live-transfer routing, outbound queuing, and post-call metrics. Direct parallel to insurance outbound calling workflows.
Book the audit. Free.
No pitch decks. Usually back within 24 hours.