Most patient inquiries repeat: hours, insurance, appointment status, refills, and post-care instructions.
AI handles all of it 24/7 across every channel, without your front desk answering the same question again.
The majority of inbound patient communication does not require clinical judgment. Practice hours, directions, insurance acceptance, appointment status, referral requirements, cost estimates, post-visit instructions, all of this is information that an AI can retrieve and communicate accurately.
We build healthcare customer service bots trained on your practice-specific information so patients get accurate, on-brand responses without waiting for a human.
Free audit. We map it in 30 minutes.
Instant answers trained on your practice information.
AI trained on your practice information: hours, location, services, insurance, pricing, post-care instructions. Answers patient questions instantly via WhatsApp, web chat, or SMS.
Clinical queries route to your team. Administrative handled by AI.
AI identifies whether an inquiry is clinical or administrative. Clinical queries route immediately to your team. Administrative queries handled in full by the AI.
Reduce inbound calls to your billing team.
Common insurance questions: accepted plans, coverage verification prompts, billing inquiry routing, handled automatically. Reduces inbound calls to your billing team.
Follow-up care without manual outreach.
Follow-up care instructions, medication reminders, review requests, and satisfaction surveys sent automatically after every appointment. No manual outreach required.
Patient communications in multiple languages.
Patient communications in multiple languages. Built for METCARE (France): bilingual French and English patient communication across the full patient journey.
Book the audit. We show you what AI handles.
Full patient communication automation for a French medical aesthetics platform. WhatsApp and email sequences in French and English, post-payment onboarding, and patient journey automation from first inquiry to post-treatment follow-up.
AI customer service pipeline handling all patient inquiries via WhatsApp. Qualification, FAQ handling, appointment booking, and multi-channel nurture, patients move from first message to booked appointment without human involvement.
Book the audit. Thirty minutes. Free.
No pitch decks. Usually back within 24 hours.